Home: Learn why your Instagram feed is broken

As of June 29th, 2020, Instagram will be discontinuing its legacy API, which all Shopify themes depend on. This means that the Instagram feed displayed on your online store through a section will no longer display images. This will only impact the Instagram feed which has been added to your store through the Theme Editor and does not affect any of your sales channels like the Instagram Channel.

This change by Instagram affects ALL third party websites. This was forced on Shopify (and all other websites) due to a deprecation by Instagram and is unfortunately out of our hands.

Next steps

  1. Remove the Instagram section from your Shopify theme - Shopify help document here https://help.shopify.com/en/manual/using-themes/instagram-feed-changes
  2. Add an Instagram feed back to your store using a Shopify app https://apps.shopify.com/collections/works-with-instagram

Apps connect to Instagram in a different way than Shopify themes, so unfortunately this is the only solution at time of writing.

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